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Call Center Representative

American Cybersystems, Inc.

This is a Contract position in Town Of Dewitt, NY posted May 27, 2020.

Job Title: Customer Service Pay:$ 13
– 16/hr Location: East syracuse, New York 13057 Duration:12 Months Provides quality customer service and support to customers on a daily basis, including phone interaction, problem resolution and account transaction processing in a timely manner.

Under direct supervision, performs less complex operational tasks in a product or functional area, including processing, balancing, settling and servicing all types of security transactions.

Investigates and corrects errors in customer accounts and statements.

Responds to customer verbal and/or written inquiries.

Records details about customer inquiries.

Coordinates and expedites customer inquiries to other departments for resolution.

Familiarity with MS Office required.

Job Requirements: Corporate Experience