American Cybersystems, Inc.
Job Title: Customer Service Pay:$ 13
– 16/hr Location: East syracuse, New York 13057 Duration:12 Months Provides quality customer service and support to customers on a daily basis, including phone interaction, problem resolution and account transaction processing in a timely manner.
Under direct supervision, performs less complex operational tasks in a product or functional area, including processing, balancing, settling and servicing all types of security transactions.
Investigates and corrects errors in customer accounts and statements.
Responds to customer verbal and/or written inquiries.
Records details about customer inquiries.
Coordinates and expedites customer inquiries to other departments for resolution.
Familiarity with MS Office required.
Job Requirements: Corporate Experience