Licensing and Enrollment Specialist (Remote)

Location: Remote – US

A pioneer in K–12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our captivating core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products turn data into practical instructional support to help students at every skill level build a strong foundation in early reading and math. Our programs provide teachers with powerful tools that help them understand and respond to the needs of all their students. Today, Amplify serves five million students in all 50 states.

The Licensing and Enrollment Specialist manages and monitors the on-boarding and support of customers implementing various Amplify products into their technological and curricular infrastructure.

***This is a contract position.

Responsibilities: 

• Coordinate multiple aspects of new and existing customer set-up structure and details

• Constant and clear communication with the customer and internal teams to ensure a successful launch and delivery

• Managing customer data and monitoring data transfers

• Coordinating with internal and external teams to confirm and achieve timelines for implementation

• Provide ongoing support for customers after the initial launch is completed

Basic Qualifications:

• BA/BS degree

• 3+ years’ Experience providing support in a IT/Help Desk Support environment

• Experience using MS Office suite, Google Apps, Intercom, Clever

• Organizational and project management skills

• Knowledgeable about the application of technology in the K-12 classroom

Preferred Qualifications:

• Teaching and/or technical support experience

• SalesForce and SIS experience

• ITIL, ITSM