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Claims Property Manager – Remote available

Dallas, TX

This is a Full-time position in Kemper posted June 3, 2020.

Location :
Dallas, TX
Remote, CA

Details

Kemper is looking for a Property Team Manager responsible for direct management of Property Claims Adjusters, facilitating the severity assessment and exposure assignment of newly reported losses to appropriate Adjusters, consistently reviewing exposures and pending inventory to ensure claims are assigned to personnel with sufficient experience.

In addition, you will focus on Quality and Compliance, analyzing management report data to identify trends that impact customer service, quality and profitability. You will proactively assess claims processes and develop strategies to maintain or improve performance, conduct file reviews and ride with adjusters during inspections to ensure compliance with Standard Operating Procedures and state-specific statutory requirements, and provide technical support to ensure that all aspects of the claims handling process a conducted correctly.

This is a management position leading outside field adjusters, with some travel involved to join adjusters during their inspection process, located in the Dallas region.

Position Qualifications:

  • 5+ years of claims experience in the property technical area required
  • 3+ years of management experience required.
  • Expert knowledge of Xactimate and Xactanalysis programs for the purpose of managing efficiencies and driving full resource utilization.
  • Ability to operate in the field as a field adjuster and be able to train and ensure effective knowledge transfer to adjusters in the field.