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Data Center Ops Technician

Volt Services Group

This is a Contract position in Nashville-Davidson, TN posted June 3, 2020.

Volt is working with and IT solutions company to find a Data Center Operations Technician at a 247 facility in Nashville TN.

Provide 1st level support for all customer data center issues and operations.

Escalate hardware issuesfailures to the appropriate system administrator with oncall status.

Provide knowledgeable assistance and coordination with customer engineers, application owners, vendors and other outside support.

Answers incoming calls and monitors various emails and acts according to customer procedures and processes.

Initiates, updates, tracks and closes trouble tickets creates and communicates scheduled maintenance alerts and service interruption notifications.

Maintain daily logs identifying activities, task, alerts and problems in the data center as well as incident reports on any defined outages when they occur.

Rack, cable, image and assist in configuring servers for new projects.

After applying to this Job using the Apply or Apply Now button, you can follow up on your application by calling our Enterprise Delivery Center at (800.595.8658).

Be sure to note the Job ID number found on this page and reference it when calling about the position.

Job Title Data Center Operations Technician (Mon-Tue 7am-7pm Wed 3pm-11pm Sun 7am-3pm) Location Nashville TN.

Job description Ability to install and validate servers, network infrastructure, and supporting hardware in a mission critical datacenter with while ensuring proper RackCableSwitchPowerCooling metrics are maintained Updating of Data Center assets within the Data Center Infrastructure (DCIM) platform.

Ability to assist with installation, support, troubleshooting, and repair of data center equipment.

Experience with telecom equipment installation and troubleshooting.

Ability to troubleshoot, coordinate hardware installations andor repairs.

Engage vendors for hardware problems covered under existing support contracts Communicate with internal and external system users to address concerns and make sure that technical issues are dealt with appropriately.

Manage ticket queues and address escalated issues.

Experience with Remedy or similar ticketing system.

Coordinate with vendors to ensure efficient incident resolution.

Identify and work critical system related issues to meet the objectives of the corporation.

Participate in reporting efforts related to budget for the various supporting business units.

bull Contribute to the achievement of area objectives.

Understanding of cable plant designs and fundamental of various category (CAT) cabling standards and fiber cabling from a patching needs and requirement.

Understanding of structured cabling systems.

Change and incident management Telco support, extending circuits Troubleshooting cable issues ndash copper and fiber Shipping and receiving ndash Asset tracking PROFESSIONAL EXPERIENCE QUALIFICATIONS 5 years of experience Knowledge of Intel based Blade Server Hardware support ndash HP C700 Blade systems, Cisco UCS hardware, troubleshooting and remediation Knowledge of WindowsLinuxVMware operating systems Understanding of TCPIP protocol As a Volt employee, you can expect the highest level of support.

We have a long-standing tradition of developing lasting and mutually beneficial relationships with our employees.

Contact a Volt representative by applying to this posting online for immediate consideration.

Submit your resume today To learn more about Volt, please visit and to see more of our job postings, please visit Volt is an Equal Opportunity Employer.

Pay Rate is 21hr