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Business Process Manager – Maintenance

Jones Lang LaSalle (JLL)

This is a Full-time position in Romulus, MI posted September 16, 2020.

Location: Romulus, MI

Day-to-Day Responsibilities:

  • Review and Maintain a Manager’s Shift Turnover Log Book.
  • Meet with alternate Shift Supervisors on a daily basis to address any outstanding issues or upcoming projects.
  • Meet with the Senior Facility Manager regarding outstanding issues. Add input/insight on upcoming projects and conditions.
  • Commence daily safe operating tour to ensure proper operation.
  • Prioritize and distribute Help Desk Work Orders in conjunction with MAXIMO PM’s and PMR’s daily.
  • Work closely with other Business Process Managers to assist in any operational issues.
  • Provide Supervisory coverage for Housekeeping, Maintenace, or Mobil equipment as necessary.
  • Order supplies and tools through GM’s Indirect Service Provider as necessary to maintain support of the building operation.
  • Solve building operational issues, including the supervision of outside contractors/vendors.
  • Monitor the operational budget; Assist General Manager in development of annual budget.
  • Review and close out all Maximo WPM’s and WPMR’s and Help Desk Work Orders.
  • Provide support for any and all emergencies.  Implement comprehensive emergency procedures for building operations.
  • Ensure government regulatory compliance, EPA/OSHA compliance, safety program, CFC handling, and other programs.
  • Ensure compliance with Jones Lang LaSalle and GM audit standards.
  • Ensure shop and work areas are maintained in a neat and well organized fashion.  Log books are kept up to date and include building status, equipment changes, contractors working on site, etc.
  • White boards are in place that identifies equipment status.
  • Tools are labeled and in good condition and a current tool inventory is in place.
  • Files, critical documents and blueprints are organized and stored in compliance with company/audit requirements.
  • Ensure that appropriate levels of inventory are maintained, especially a supply of critical components required to minimize downtime on systems supporting critical environments.  Monitor supply purchase to ensure that supplies are ordered as necessary.
  • Establish relationship with key contacts at each facility keeping them apprised of work order status and activities that could affect their operation.
  • Communicate regularly with building occupants regarding status of projects.  Follow up to make sure work is completed satisfactorily and on time.
  • Participate in the planning or implementing of the account’s or property’s initiatives.
  • Build a broad skill base to contribute to business.  Participate in business skills training programs.
  • Assist with the development of project budgets and the annual property budget.
  • Identify hard and soft cost savings at the site.
  • Support team in achieving revenue targets through managing work responsibilities in order to contain costs and meet controllable expense budget.
  • Work with account manager to monitor and control expenses for the account.


  • A college degree or equivalent work experience Facilities Management with technical emphasis.
  • A minimum of 5-7 years of industry experience in a supervisory role.
  • Strong interpersonal and management skills.
  • Strong knowledge of building systems.


JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.