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Senior Security Compliance Advisor – Customer Sales & Services Enablement

Dell Technologies

This is a Full-time position in Remote - US posted May 28, 2020.

Location: Remote – US

The Dell Security & Resiliency organization (SRO) manages the security risk across all aspects of Dell’s business.  We are currently experiencing incredible growth in order to meet the security needs of the world’s largest technology company.  With team members located in over 15 countries, you will have an excellent opportunity to influence the security culture at Dell and further develop your career.


People make Dell – so wherever in the world they work, everyone is rewarded for their contribution.  Ready to develop your career in a truly global company?  Within the Security and Resiliency at Dell, we are looking for a Senior Security Compliance Advisor to join our Customer Sales & Services Enablement (CSSE) Compliance team in the US.

The Senior Security Compliance Advisor will assist in responding to all potential and existing Dell Technologies customers who request information about our Security practices.

Key Responsibilities

  • Respond to Dell customer assessments/audits in their request for information around Dell security practices that include Cyber security; Dell Digital (IT); Governance, Risk & Compliance; Physical security; Product Security; Resiliency (Business Continuity/Disaster Recovery) and Supply Chain Security
  • Research, analyze, and document internal security processes based on our portfolio of Policies, Standards, Procedure and Controls
  • Use business writing knowledge to craft and maintain accurate security summaries of IT and Security practices in response to customer questionnaires
  • Collaborate with internal sales and services account representatives who manage the customer relationships to ensure in line with customer contract SLAs
  • Review and assess security language in customer contracts for acceptable language, in partnership with security Legal team, as well as, geographical transactional attorneys
  • Co-lead discussions with staff, leadership and internal/external customers as virtual audits are planned, scope agreed upon, and evidence is gathered

Essential Requirements

  • Bachelor’s degree in Information Technology, Information Security, Accounting Information Systems or other relevant field of study with 6+ years experience in IT Audit, IT Assurance, ITGCs (IT General Controls); or equivalent professional experience in a similar role
  • 3+ years of Corporate Security Policies, Standards and Procedure and/or IT Risk Management experience
  • Working knowledge of concepts related to information systems audit, information security, general IT controls, application controls and technology risks
  • Strong understanding of Cybersecurity key concepts with expertise in performing security control assessments utilizing established industry frameworks
  • Knowledge of audit standards, as well as knowledge of regulatory requirements and frameworks such as NIST 800-53, NIST Cyber, ISO 27001, ISO 27002, EU GDPR, PCI and Cyber Essentials framework
  • Working knowledge of Infrastructure and Security & Resiliency SAFE Policies, Standards, Procedures and Controls or basic IT and Security rules
  • Expert use of Microsoft Office (Word, PowerPoint, Excel and Outlook)

Desired Requirements

  • CISA or CISSP certification is desired

Key Characteristics

  • Excellent verbal and written communication skills
  • Problem solver
  • Ability to work well in a highly collaborative, team environment
  • Focus on accuracy and detail-oriented