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Senior Technical Program Manager


This is a Full-time position in O'Fallon, MO posted August 9, 2020.

Location: O’Fallon, MO

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Senior Technical Program ManagerOverview
Switching Solutions is involved in developing cutting edge solutions to assist in the new switch development for Authorization, Clearing, and other major services for MasterCard.
This will be a newly built team, that delivers a key component to ensures all functions are performed in the switching solutions. This service will expand across different payment message types (ISO 8583 & ISO 20022), clearing messages and other value-added services.

• Analyze and create cutting edge solutions for switching solutions teams
• Manage relationships with various stakeholders – Business Owners, Testing Teams, Program Cabinet, etc.
• Coordinate with other groups including vendors to ensure the success of the project.
• Have you lead and managed a Product development team and used various development methodologies including Agile (SAFe).
• Have you lead an end to end Agile (SAFe) development project?
• Do you have an understanding of the Payment and Cards industry?

• Technical Program Manager for managing new product development
• Experience as a Scrum Master/SAFe agilist
• Experience in Scaled Agile Framework and /or other Agile methodologies
• Coordinate with various groups in Mastercard to ensure the success of the projects
• Maintain and present project-related metrics reporting for management review
• Coordinate initiatives for automation, defect metrics and overall quality initiatives
• Handle coordination between all teams based in various locations
• Recommend strategic direction and policy changes.
• Advance operational and business concerns or issues relative to future business programs, projects, or enhancements that may affect the consistent delivery of quality services.

All About You
• Demonstrated ability to operate with independence and autonomy
• Demonstrated experience breaking down problems, organizing work, planning sprints, and delivering technical programs in agile delivery models (Scrum, Kanban, etc.)
• Technical Program Manager with at least 3 plus years as a Scrum Master.
• In-depth experience in Agile development specific to end-end product development
• Certified SAFe® Scrum Master
• Experience in handling multiple teams/squads as a Scrum Master
• Excellent knowledge in Agile Tools and Techniques including reporting (Rally etc.)
• Strong Communicator
• Excellent Stake Holder Management
• Ability to bring multiple stakeholders together to plan and track the implementation of the solution

Due to COVID-19, most of our employees are working from home. We’ve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we’re all in this together.

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​

If you require accommodations or assistance to complete the online application process, please contact [email protected] and identify the type of accommodation or assistance you are requesting.  Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.